TOPICS: Business Process | Outsourcing | Digital | Strategy | Operations

We approach transformation from a holistic point of view, considering the end-to-end scope and impact of the transformation at work.

We rely on a triangular foundation of the People - Process - System view where transformation arises from proper management of the former. We help you managing the endings and the new beginnings.

Unlike change management, transformation doesn’t focus on a few discrete, well-defined shifts, but rather on a portfolio of initiatives, which are interdependent or intersecting. More importantly, the overall goal of transformation is not just to execute a defined change — but to reinvent the organisation and discover a new or revised business model based on a vision for the future. It’s much more unpredictable, iterative, and experimental. It entails much higher risk. And even if successful change management leads to the execution of certain initiatives within the transformation portfolio, the overall transformation could still fail.

Transformational Change: we help large organisations design and implement major change programs that improve performance, build capabilities, and strengthen behaviour over time. Implications for our Clients:

• Strengthened organisational health
• Shape and deliver transformational change
• Shift behaviour to shape organisational culture
• Help leaders become models for change
• Convene leaders and share insights

Organisational Design: Our consultants help clients design organisations to reduce costs, drive growth, and strengthen both short-term performance and long-term organisational health. Here is the positive implications for our Clients:

• Bring a rigorous approach to organisation design
• Link organisation to strategy and realise value
• Focus head offices on value creation
• Drive accountability
• Enable enterprise-wide collaboration
• Deal with complexity

Human Capital Development: We help clients shape talent strategies linked to business needs, understand workforce trends, develop great leaders, and build an excellent HR function. Client Implications:

• Shape talent strategy to meet business needs
• Build world-class talent systems and culture
• Develop leaders to deliver and sustain performance and health
• Understand and strengthen workforce dynamics
• Build excellence in HR

Merger Management: We help clients realise maximum value from departments / functions mergers—by tapping the right synergies, building capabilities, shaping the new culture, and speeding up integration. Client Implications:

• Tap the full value of synergies
• Establish cultural compatibility
• Build client capabilities
• Speed up integration